News

Screen shot of new website
Making your web journey easier
We’ve updated this website to make it easier for users to find what they’re looking for and to reflect the way you choose to connect with us today. More people want information on the go these days – connecting with nexus.org.uk from smart phones or tablets – so we’ve improved our website to make…
Image of track replacement works
Metro Major Line Closure: July 31 - September 2
Part of the Metro network is to close for 34 days this summer  for a £20m programme of modernisation work.  Most passengers will not be affected, but if you travel between South Gosforth and Shiremoor as part of your journey this page contains all you need to know. The Metro…
Red arrows and metro logo
Extra Metro services for the Sunderland Airshow
Extra Metro services will be running for this year’s Sunderland International Airshow, and visitors are being advised to allow plenty of time for their journey. The airshow, which takes place on Friday 21, Saturday 22 and Sunday 23 July on the Roker seafront, attracts large crowds from across the…
The Disney Magic cruise ship
Ferry trip to wave off the Disney Magic cruise ship
The Shields Ferry is running a special river trip for people to watch the stunning Disney Magic cruise ship as she leaves the Tyne on Wednesday evening. The trip will take place this Wednesday, 19 July, and will depart from the South Shields ferry landing at 6pm. Tickets, which will be available on…
A Metro train
Nexus statement: Metro train services in July 2017
Chris Carson, Metro Services Director, said: "We have cancelled some peak hour Metro services in the last few days and that will continue in the coming weeks because we don't have enough trains available to meet the normal timetable. "Our passengers can still rely on a Metro train every 12 minutes…
Family on Ferry trip
Shields Ferry cruises are back for summer 2017
Shields Ferry river trips are coming back in August, offering a great variety of events for all tastes. Nexus, which owns and operates the cross-Tyne ferry service, is running a range of cruises, including live music, fish and chip trips, historical commentaries and on-board entertainments for…
Metro train at Haymarket
Metro takes on extra customer service staff for summer
The Tyne and Wear Metro is recruiting more staff to provide customer service on the system over the summer. Customer Service Advisors are being taken on as Metro looks to increase staffing on trains and at stations ahead of a busy summer of events and a 34 day Major Line Closure. A total of 32 new…
Grand paents and grand children on a Metro
Metro Gold Card rules are relaxed for July and August
Metro Gold Card holders will be able to enjoy Metro travel at any time of the day throughout July and August. Nexus, which owns and manages Metro, is lifting the restriction which prevents holders using the Gold Card before 9.30am on weekdays from Saturday, 1 July. John Fenwick, Director of Finance…
Former apprentice takes charge at Metro's fleet depot
A former trainee has risen through the ranks to take charge of the Tyne and Wear Metro Depot in Newcastle. Paul Patrick, a former apprentice fitter who first joined Metro in 1995, is Metro’s new Head of Fleet Engineering – with the responsibility for looking after Metro’s fleet of 90 trains. Paul,…
A Metro train
Keep cool and stay hydrated on Metro this summer
The Tyne and Wear Metro is encouraging customers to keep cool and stay hydrated when travelling on its trains this summer. Metro has released useful well-being advice to remind its customers to take good care of themselves when travelling on the system. Metro is the busiest urban light rail system…
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