News

person at metro help point
Metro Help Points are to be modernised
Nexus, which owns, manages and is modernising the Tyne and Wear Metro, is investing half a million pounds on the modernisation of passenger help points on the Metro system. The work will vastly improve the quality and reliability of the help points, switching them from an analogue to a digital…
pop card
QuayLink buses now accept Pop cards
A flagship city bus route has become the first in Tyne and Wear to accept passengers with a Pop card, in a major boost for integration between bus and Metro services. Metro customers can now use their Pop cards to travel on the QuayLink bus, which connects the major attractions on the Newcastle-…
art work at bede metro station
Community art marks the refurbishment of Bede Metro station
A vibrant new community artwork has been unveiled to mark the completion of refurbishment work at Bede Metro station in South Tyneside. Ten colourful panels have been designed to span both platforms at the stations, designed by local artist Mark Gibson with the help of the Bede of Jarrow U3A,…
woman at hebburn metro station
New art is a step back in time at Hebburn Metro station
A new community artwork which takes passengers on a journey through the history of the local community has been unveiled at Hebburn Metro station. A High Place Beside The Water was created by local photographer Karen Atkinson, with the help of the Jarrow and Hebburn Local History Society, to mark…
cartoon drawing of man on metro
Metro safety campaign wins global recognition
An initiative aimed at raising awareness of the dangers of obstructing the Metro doors has won an industry accolade at the Light Rail Awards 2014. DB Regio Tyne and Wear, which operates the Metro on behalf of Nexus, won the Significant Safety Initiative category at the awards for its Door Safety…
metro train at station
Courts take action against disorderly conduct on the Metro system
Five people have been found guilty and fined for disorderly conduct on the Metro system. Mustafa Karwan of Roker Avenue, Sunderland, was found guilty of disorderly conduct on Metro premises, at Newcastle Central Metro Station on 25 June 2014 and was fined £400 and ordered to pay £90 costs. The…
Bernard Garner
Nexus Director General announces retirement
The Director General of Nexus, Bernard Garner, is to retire. Mr Garner has led Nexus since 2006, overseeing record £389m investment in the Tyne and Wear Metro, the roll-out of smart ticketing and the Bus Strategy Delivery Project.   The process of seeking a new Managing Director for…
metro train at level crossing
New warning lights to be installed at Metro level crossings
Nexus, which owns, manages and is modernising the Tyne and Wear Metro, is investing £800,000 on new safety features at Metro level crossings. The five level crossings which are maintained by Nexus are to get brighter stop lights and clearer warning signs as part of the £389m Metro: all change…
cartoon drawing of man on metro
Passenger fined £333 for obstructing the doors of a Metro train
A man has been fined for obstructing the doors of a Metro train, causing a delay to the service. Orlando Bevan, 20, of Ludlow, Shropshire pleaded guilty to obstructing the doors on a Metro train, at Gateshead Metro Station on May 20, 2014. Bevan appeared at North Tyneside Magistrates' Court on 10…
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