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Public awareness campaign for Metro smart ticketing system
Nexus, which owns, manages and is modernising Metro, is running a public awareness campaign across the Metro system to promote its new smart ticketing system, including the new automatic ticket gates and validators. The campaign aims to show Metro customers how easy it is to use the new ticketing…
Disabled groups find out more about Metro smart ticketing
Nexus, which owns, manages and is modernising Metro, has carried out a series of familiarisation events to help disabled people get used to Metro’s new smart ticketing system. Nexus staff have been working closely with locally-based disability groups to show them how to use Metro’s smartcard…
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Metro and Shields Ferry fares for 2014
Fares on the Tyne and Wear Metro are to be increased by an average of 2.5% in the New Year, well below the average fare rises in the UK railway industry. Nexus, which owns and manages Metro, has had a proposal agreed that Metro fares go up by less than the current rate of inflation, and…
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Passenger who obstructed Metro train doors is fined
A man has been prosecuted and fined for obstructing the doors of a Metro train, a few weeks after a safety campaign was launched to remind passengers how dangerous this can be. John Adams, 28, of Kyloe Place, Newbiggin Hall, Newcastle, was found guilty of obstructing the doors of a train…
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Nexus consults on possible changes to 59 bus in North Tyneside
Nexus is consulting on possible changes to a bus service it provides in North Tyneside. It wants to hear local views on whether the route of the 59 should be altered following recent changes to commercial services in the area. Residents and councillors in West Allotment and the Marden Estate had…
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Nexus teams up with Girlguiding to promote rail safety
Nexus has launched a pilot project with Girlguiding to promote railway safety on the Tyne and Wear Metro. The initiative saw Nexus, which owns and manages Metro, team up with Girlguiding’s 1st Forest Hall Guides in North Tyneside to teach them key transport safety messages. Nexus has introduced its…
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Metro passengers asked to touch in and out with smart cards
Metro passengers can look forward to a new and more modern way of accessing the system as Metro’s new smart functionality – including automatic ticket gates and validators - is activated. This is believed to be the largest scale implementation of a smartcard system using gatelines in the UK outside…
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Refurbishment works starts at Walkergate Metro station
Work has started to refurbish Walkergate Metro station in Newcastle, including the installation of a new passenger lift for the first time. It is the 11th station since 2010 to see major refurbishment delivered by Nexus as part of the £389m Metro: all change refurbishment programme. At the same…
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Metro launches train door safety campaign
Metro has launched a safety campaign encouraging passengers not to obstruct the doors of a train, and in the process improve services. The initiative includes a specially commissioned animation titled 'Use your brain near a train'. The satirical film features cartoon characters who receive a range…
haymarket station
Haymarket named among best stations in Europe
A busy station on the Tyne and Wear Metro has been named among the best in Europe. Haymarket station in Newcastle City Centre, used by more than six million passengers a year, has been shortlisted for an award at the prestigious European Rail Congress next month. The station was completely…
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