Tyne and Wear Metro app

Metro man holding a mobile phone with the Metro app on.

The official Tyne and Wear Metro app makes it easier for you to get around Tyne and Wear by Metro. As well as incorporating official timetable and connection information, the app pulls live travel alert data direct from Tyne and Wear Metro Control room, giving you live updates on the service and travel advice during periods of disruption.

You can also use the app to set your favourite stations and journeys.

Download the app from Google Play Store, click here.

Download the app from Apple store, click here.
 

Use your phone as your ticket with the new Pop app. ( Android Only) 
To use your phone as your ticket for season tickets: Download the app by clicking here or searching for Pop Nexus in the Play Store.

To use your phone as your ticket for Pop Pay As you Go, you don't need the Pop app, as Pop PAYG with Google Pay is now live! Use Google Pay Now

How does the Pop app work on Metro?
On Metro you just need to touch in at the start of your journey and touch out at the end. You do this by unlocking your phone and presenting the back of it (not the screen side) onto the reader on the yellow Metro station validator or the orange card reader on the Metro station gates – even if they’re open. 

What products can I buy using the Pop app?
We're launching the app with the One Week Metro Season Ticket - but will add more products soon. 

How do I buy a Metro season ticket on the Pop app?
Select the + icon and then Buy ticket.

Choose your Metro Season Ticket, start date and zones.

Select Pay with card or Buy with GPay.

Once you have activated the ticket, you will be asked to View it. You will be taken to your Google Pay Wallet where the ticket will be stored, ready for you to travel.

Find out more in our Pop app FAQs and read full details in the Pop app user guide

 

© 2022 Nexus Tyne and Wear - Public Transport and Local Information.