Conditions of Carriage and Byelaws

The Conditions of Carriage details your rights and obligations as a passenger when you travel on Metro.

Byelaws are in place to ensure ease of travel and safety on Metro and they need to be observed by everyone.  If you would like a copy of the Metro Byelaws please contact Customer Relations on 0191 20 20 747 (open Monday to Friday 9.00am - 5.00pm).



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