An ITV documentary series which featured everyday life on the Tyne and Wear Metro has given the service and its workforce a huge boost, says its operator Nexus.
The Metro: A Rail Life Story has offered millions of viewers across the UK a chance to see behind the scenes at Metro, one of Britain’s busiest transport networks.
The four-part series, screened on ITV nationally, provided a unique insight into the challenges of operating the Metro system, which is about to celebrate its 40th anniversary.
Director General of Nexus, Tobyn Hughes, said: “It has been a huge honour to see the Tyne and Wear Metro and our workforce featured on national television.
“The documentary series has given us a huge boost and it has afforded viewers the chance to see some of the challenges that we face to keep the Metro service operating for its passengers
“Metro is part of everyday life and has become a regional icon over the last four decades. It is a service that belongs to the people, which is why I was keen to share the amazing stories of our passengers and our staff.
“We haven’t previously allowed camera crews this sort of access, so it was a very much a break with tradition, but I felt it was something that we needed to do, especially as we get ready to celebrate Metro’s landmark 40th anniversary later this year.
“I hope everyone has enjoyed the series. The viewing figures have been good and we would be delighted to welcome the cameras back in again as we look to the future and our new fleet of Metro trains.”
The ITV series showed Metro staff dealing with day-to-day issues including fare evasion, customer services, infrastructure maintenance and managing its ageing fleet of trains.
Major events were also a big part of the series. This included thousands of people using Metro to get to the Spice Girls concert in Sunderland, and the 2019 Great North Run, Metro’s busiest day of the year.
The series for ITV was the first commission for Leeds based production company Wise Owl Films, a Lime Pictures company that launched in 2018.