Metro driver highly commended for preventing a fatality on the track

Metro driver Janet Morrison at South Gosforth Metro station
14 December 2017

A Tyne and Wear Metro driver has received a top award for the high standards she sets and her professionalism during two emergencies.

Janet Morrison was highly commended at the North of England Transport Awards in the frontline employee of the year category.

Nexus, which owns and operates Metro, also won an award for excellence in travel information and marketing for its part in the Great North Snowdogs art trail, staged by regional charity St Oswald’s Hospice.  

Metro’s part in the Snowdogs trail has also been named Regional Campaign of the Year by the Chartered Institute for Public Relations at its North East Pride awards.

Janet, who gave teaching to become a Metro driver in 2011, was commended for her quick-thinking when a woman jumped in front of her train, and for an earlier occasion when she has to evacuate a train following a mechanical failure.

But the judges also praised her all-round professionalism and dedication – including her work helping set up Metro’s new social media team in 2016. 

Tobyn Hughes, Managing Director of Nexus, said: “We are proud to showcase Metro at awards which recognise the best of public transport in the North of England, and I am delighted that Janet has been recognised in this way.

Metro Services Director, Chris Carson, said: “I’m really pleased that Janet has been recognised for all of her efforts. She is a credit to her profession and to the Tyne and Wear Metro.”

Nexus was a principal sponsor and presenting partner of the Snowdog art trail staged by St Oswald’s Hospice last year, and played a vital role in helping people to explore it.

The colourful Snowdog trail saw 61 individually designed Snowdog sculptures displayed in local parks and open spaces – with most of them within easy reach of Metro. 

The trail raised hundreds of thousands of pounds for St Oswald’s Hospice, North East England’s only children’s hospice, while also boosting leisure trips on Metro.

© 2021 Nexus Tyne and Wear - Public Transport and Local Information.