Metro staff join police for community engagement operations

Metro staff and police at South Shields Metro station
21 February 2020

Tyne and Wear Metro staff have teamed up with Northumbria Police for a community engagement exercise in South Tyneside.

The high visibility operation, which involved patrols at Metro stations across the borough, was held to provide public reassurance on the transport system in the evening.

Police and Metro staff were there to engage with Metro passengers and deal with issues of fare evasion and anti-social behaviour.

A total of 120 people were issued with penalty fares during the four hour operation, and one person was arrested on an outstanding warrant for motoring offences after they were stopped by police for Metro fare evasion.

The operation was part of an ongoing joint initiative by Nexus and the Northumbria Force to get more police and staff out on the Metro system at night.

And the new Chief Operating Officer at Nexus, Martin Kearney, went on the patrols to see the work that staff and police do to keep the network safe and secure.

He said: “This was an excellent operation by our staff and the police as we step up our efforts to keep the Metro system safe and secure for passengers.

“I was able to join the patrols and saw the great work that is being done to provide community assurance on the network.

“Overall crime on Metro is low but we continue to work hard with the police to address anti-social behaviour and fare evasion.”

Chief Inspector Nicola Wearing, who carried out patrols with the South Shields neighbourhood team throughout the evening, said the operation was a huge success.

“This highly-visible operation was all about tackling anti-social behaviour both on the Metro trains themselves but also in hotspots where groups of people gather near the stations,” Ch Insp Wearing said.

“We know the significant effect that anti-social behaviour can have on the communities we serve, particularly on the most vulnerable who can be made to feel intimidated or frightened in their own home or whilst  going about their everyday life.

“We want to reassure those people that our officers work closely with Nexus every single day to tackle disorder on the Metro, as well as groups behaving in an unacceptable and anti-social manner in and around our stations.

“Operation Carousel was not a one-off, and we will continue to take swift and robust action against anybody who brings misery to residents and behaves in an anti-social manner.”


Nexus Chief Operating Officer Martin Kearney

© 2020 Nexus Tyne and Wear - Public Transport and Local Information.