Metro ticket machines ready to accept the new £20 note

A Metro ticket machine
20 February 2020

Metro ticket machines are ready to accept the new plastic £20 pound note.

The 184 ticket machines on the Metro system which accept notes have been given a software upgrade so that they will accept the new-look polymer £20 banknotes, which entered circulation on Thursday 20 February.

Nexus, the public body which owns and manages Metro, carried out the work to get the Metro ticket machines ready for the note in advance of its launch date.

Customer Services Director, Huw Lewis, said: “I’m pleased to say that our ticket machines are ready to accept the new £20 note from today.

“We ensured that the ticket machines were ready for this change in advance of the Bank of England putting the new notes into circulation.

“It was two weeks of work applying software upgrades to 184 ticket machines across our network of 60 stations to ensure they recognised the new polymer note.

“We followed the same process when the new five pound note was launched in 2016, and the new ten pound note in 2017.”

The Bank of England said the new polymer £20 is its most secure ever banknote.

It includes two see-through windows and a two colour foil to help beat forgers.

The Bank says half of all ATMs across the UK to be dispensing the new notes in just two weeks' time.

© 2020 Nexus Tyne and Wear - Public Transport and Local Information.