Nexus appoints a new Head of Maintenance Delivery

Steven Shiel
28 November 2019

Nexus, the public body which owns and manages the Tyne and Wear Metro, has appointed a new Head of Maintenance Delivery to oversee track, signals and overhead lines.

Steven Shiel, who is currently the Head of Rail and Civil Engineering at the Newcastle College Rail Academy, will be responsible for leading Metro’s orange army of staff, who work round the clock in all weathers to keep the system running.

Steven is taking on the job of managing Metro’s infrastructure maintenance, this includes 77km of track, overhead lines, power supplies, signalling systems, bridges, tunnels and stations.

He brings a wealth of wealth of experience to the role, having previously worked at Network Rail for 13 years in various maintenance and projects roles.

He said: “I’m really excited to be joining Nexus. It’s a dream job for me and a fantastic opportunity. I can’t wait to get started.

“Metro is an iconic local brand and I am proud to be leading its maintenance teams. I want to ensure that we continue to keep up our excellent commitment to safe working. That is the top priority at all times.

“I also want to look at everything that we do and see how we can do more to increase customer satisfaction. I’ll be out there, engaging with frontline staff to see what we do well and what best practices we can share.

“I’m also fully committed to training and development and I want to see us bring through the next generation of workers. Nexus is doing great work on this already and I want to build on that.”

He added: “It’s an exciting time to be joining Metro. We are looking ahead to a new train fleet, which is going to transform the service, and we are continuing to modernise the infrastructure. The aim is to ensure that the Tyne and Wear Metro is around for many more years to come, and it’s absolutely fantastic that I have the chance to play my part in that.”

Rail and Infrastructure Director at Nexus, Michael Ellison, said: “We’re really looking forward to Steven heading up our maintenance teams. His knowledge is outstanding and his enthusiasm for the railway industry made him the outstanding candidate for this role.”

Steven, of Walker, in Newcastle, will take up his new role on December 9.

© 2021 Nexus Tyne and Wear - Public Transport and Local Information.