Prince Charles meets some of Nexus’ frontline Covid heroes

Prince Charles meets frontline Metro staff
9 November 2021

His Royal Highness the Prince of Wales took time to meet some of the Covid heroes at Nexus who helped keep public transport moving during lockdown.

During a visit earlier today, Tues Nov 9, Prince Charles met frontline staff on the Tyne and Wear Metro and from the cross-Tyne Shields Ferry who all were on duty in customer facing roles during the Covid-19 pandemic.

The heir to the throne was keen to hear just how the staff had coped in such challenging times, and he thanked them for their efforts.

He was introduced to Metro driver Suzanna Brownlee, Customer Services Manager Sarah Gaul, Shields Ferry skipper Nathan Williamson, and Metro Customer Services Supervisor Debbie Thompson.

Metro Driver, Suzanna Brown, said: “I was really excited and honoured to be chosen to meet the Prince. I started working for Nexus a couple of months before the pandemic started, so it’s been a strange time but he thanked us for our hard work during Covid."

Shields Ferry skipper, Nathan Williamson, said: “It was a big honour, I was really nervous but the Prince put us all at ease. He was interested in the ferry and mentioned he would like to come for a visit so hopefully we’ll see him again soon!” 

Customer Services Manager, Sarah Gaul, said: “I’m delighted to have been given the opportunity to meet the Prince, it was such an honour. I’ve worked for Nexus for 30 years and this has definitely been a highlight. He asked about my job and how we’d worked through the pandemic, it was lovely to chat to him.”


Shields Ferry skipper Nathan Williamson

Station Delivery Manager Lynne Dickinson

Customer Services Manager Michael Kirtley

Nexus Customer Services Manager Sarah Gaul

© 2024 Nexus Tyne and Wear - Public Transport and Local Information.