Coronavirus: New restrictions for North East England

A Metro trains picture
17 September 2020

People in North East England are advised to use public transport for essential journeys only, as the Government announced fresh coronavirus restrictions for the region.

Residents are advised they can use public transport for work and education, or when the journey is essential for other purposes. 

You must wear a face covering throughout your journey unless exempt, including on stations.  You should not travel if you have covid symptoms, and you should travel at quieter times if you can. 

Customer Services Director at Nexus, Huw Lewis, said: “The new restrictions mean that public transport is for essential journeys only. 

“Journeys can still be made if it is for school or work, or for something else that is essential.

“We work tirelessly to give our customers a covid-secure environment, and people should feel comfortable using Metro and other public transport when they do need to make journeys.

“The best things we can all do is to make sure that we all follow these new measures and ensure that we continue to wear face coverings when using public transport. Face coverings are mandatory on buses and on Metro at all times, unless exempt.”

Bus companies and Nexus, which operates Metro and the Shields Ferry, have extensive measures in place to provide a covid-secure experience.  

This includes additional cleaning and anti-microbial treatment, contactless and smart payment, guidance to help people maintain distance throughout their journey, sanitiser points at busy stations and interchanges, and apps to help you see when buses and trains are busy.

More than 100 extra buses every day are operating to get pupils to school while maintaining distance and separation from other passengers.

The web pages,uk/covid-secure  provide advice to passengers and links to information for all the region’s main transport operators.


Chief Operating Officer Martin Kearney

Metro Operations Director Chris Carson

© 2021 Nexus Tyne and Wear - Public Transport and Local Information.