Further reductions to Metro services due to coronavirus

A train
23 March 2020

The Tyne and Wear Metro is now running a further reduced timetable due to the coronavirus pandemic.

Metro services have been reduced to a 24-minute frequency from today, Monday 23 March, which means a train every 12 minutes between Pelaw and South Gosforth. No additional peak time services are running. The updated Metro timetable is available at www.nexus.org.uk. 

These changes have been introduced due to the availability of train crew and to reflect the fact that fewer people should be travelling, in line with Government advice.

People should only be using public transport for essential journeys.

Customer Services Director, Huw Lewis, said: “We are now operating a planned reduced Metro timetable due to the availability of train crew as a result of the coronavirus. 

“One third of all our drivers are self-isolating so we need to manage available resources carefully and deliver the best possible service that we can. This is an unprecedented challenge for the Tyne and Wear Metro.

“The result is a timetable which delivers a 24-minute frequency of service, which means a train every 12 minutes through the central area between Pelaw and South Gosforth.

“This crisis is a big test of resources and planning but we determined to keep operating so that key workers, including many NHS staff, can continue to use Metro.

“People should only travel on Metro if they have to make an essential journey. This is vital so that we play our part in preventing the spread of the coronavirus. We urge the public to take this advice on board in the interests of public health.”

Metro passengers are asked to keep an eye out online and in local media over the coming days for further timetable updates.

Website: www.nexus.org.uk/coronavirus
Twitter: @my_metro
Facebook: Tyne and Wear Metro

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