Nexus know from customer feedback that passengers want services that are simple and easy to understand. We have therefore changed the journeys that we fund so that services follow a common route and go to the same stops throughout each day.
Nexus is normally required to consult with users before making changes to services we pay for. On this occasion we needed to take action before seeking the views of external stakeholders, to ensure there was no gap in services provided. We believe we have acted in the best interest of passengers. We would, however, welcome any feedback/comments you have in response to our actions. Any feedback provided will then be taken into account within any future reviews of these services.
This consultation will run from Monday 24 February until Monday 6 April 2020. Changes to services will be introduced from Sunday 22 March 2020.
Please email [email protected] for further information about the planned changes, or to provide any feedback/comments.