News

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Web sessions help improve service.
Go North East’s Open Line live web chat sessions have helped more than 500 people find out more about using buses and helped provide valuable information which the company has used to improve its services over the years. First introduced in 2007, the Open Line sessions provide an opportunity for…
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Bus and Metro passenger numbers reach new highs.
Research by Nexus showed that one million extra journeys were made on public transport in the four weeks to December 19, an increase of 6.4% on the year before. Rising fuel prices, more bus travel by children and people choosing public transport for shopping and the party season are behind the rise…
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Nexus bus marketing campaign wins national prize.
Nexus has won a national marketing award for its Buses Are Getting Better promotion in Tyne and Wear. The campaign was named best UK Transport Campaign at the CIM Marketing Excellence Awards in London, beating rivals Northern Trains, Merseytravel and Publicis Modem for EasyJet. Buses Are Getting…
White Mare Pool map
White Mare Pool Bridge Works
From Monday 22 February 2010, work commences on the bridge replacement at White Mare Pool A184 flyover, which is expected to take until November 2010. Whilst these works are taking place, the Wardley Bus Gate on the A184 will be taken out of use. The following Go North East services will be…
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Neighbourhood police officers visit Park Lane interchange in Sunderland.
Nexus and Northumbria Police are holding a series of events to give people in Sunderland valuable crime prevention advice. The community engagement sessions will give the public a chance to raise any concerns that they have about crime, disorder and anti-social behaviour. Sergeant Paul Whittle, of…
Man on Metro
Sunderland station work moves to new area.
The £7 million project to refurbish Sunderland Station moves to a new phase from Monday 15 February, with the main entrance re-opening to passengers. From Monday the main south concourse will provide the only access to platforms by lift stairs and escalator, and all trains will call at platforms 2…
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Nexus launches first online forum for public transport users
The forum, reached through the website nexus.org.uk, is believed to be the first of its kind set up by a public body in North East England. It will allow public transport users to talk directly to Nexus – and to each other – about what is good or bad about the services they use, and the changes…
people looking at metro ticket board
Exciting changes on the way for Network Travel tickets.
Network Travel tickets – the only ticket to provide unlimited travel on all public transport in Tyne and Wear – will have a new look, a new name and be even easier to use when changes to the tickets come into effect from April 11. The fresh new look for the tickets will include the new name of…
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