News

Smart ticketing - Pop Pay As You Go
Smart Ticketing Evolution Programme
The way we all pay for everyday items has changed completely in the last decade – and the same is true when it comes to Metro and other public transport tickets.   At Nexus we want to understand how we can best meet the needs of people across the communities we serve, as we design the…
Generic image of Metro track renewal works
Major modernisation works planned on Metro in early 2024
A packed programme of modernisation work including track and overhead line renewal is to be carried out on the Tyne and Wear Metro in the first three months of 2024.  These the works will bring the investment in Metro infrastructure to £38m in the year to the end of March 2024 – getting the…
Generic photo of apprentices foxing a rail vehicle on Tyne and Wear Metro
New jobs and apprenticeships available at Nexus in 2024
We have a range of exciting new job, apprenticeship and degree apprenticeship opportunities currently available. Seven roles are available in its Quality, Health, Safety, Security and Environment (QHSSE) team.  Candidates are being sought for Risk Manager, Quality and Assurance Manager, two…
Nexus Awards and Recognition
Awards success
This quarter has seen awards success for Nexus across a range of areas of our business activity at prestigious national, regional and industry awards. Social value study recognised as award winning innovation Well done to our Corporate Planning Team who won Innovation Project of the Year Award at…
A Nexus worker in Santa hat
Watch: Nexus workers spread some festive cheer
Nexus workers have been spreading festive cheer in the countdown to Christmas – donning their Santa hats for a new campaign promoting public transport over the holiday season.  Customer service teams from the Tyne and Wear Metro feature in the campaign alongside area controllers at bus…
A view of the new look Sunderland station
Sunderland's new station entrance doors are opened
Sunderland's multi-million-pound southern train station entrance has officially opened its doors. The transformation of the city’s new arrival point – featuring a heavily glazed fascia that looks out to Market Square in the heart of the city – welcomed the public from 8am on Friday 8 December, with…
2023 apprentices at Nexus Learning Centre
Apprentices get training underway as more are recruited
Our 2023 cohort of apprentices are settling into their new training programmes, and recruitment has already started for next year’s intake.  Nine people started their training in September, in a variety of roles including power supplies, civil engineering, data science, business administration…
The four newly qualified Shields Ferry skippers
Shields Ferry crew sail through their boat licence tests
Four members of the Shields Ferry crew are celebrating after making the grade as boat skippers.  They have passed the maritime equivalent of a driving test to get the all-important qualification after months of rigorous training and mentoring.  The fab four – James Wangadia, Joe Avary,…
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