News

A Pop PAYG card
Nexus lowers the minimum top up on Pop Pay As You Go
Metro customers on Pop Pay As You Go (PAYG) now only need to make a £5 top up to start using the money saving product.  We've changed the terms for Pop PAYG - available as a smartcard and through Android’ Google Pay, lowering the minimum top up from £10 to £5. Customers who switch from buying…
Generic photo of overhead line replacement work
Metro major line closure: Benton to North Shields 31 July – 4 August
A busy section of Metro line in North Tyneside is to close for five days to allow for a major programme of overhead line renewal work. We are carrying out the major line closure between Benton and North Shields, Monday 31 July to Friday 4 August.  The five-day closure will deliver new overhead…
Stadler and Nexus teams with the new train at South Hylton 3am Saturday 1 July 2023
New Metro train completes its first test run on the Sunderland line
The new Stadler Metro train has completed its first test run along the Sunderland line.   Nexus, the public body which owns and manages Metro, said the test had been successful and was part of the ongoing and detailed preparations to get the new fleet ready for customer service. The first test…
Nexus employees Star Awards 2023 winners
Recognising our employees efforts
We know our employees are exceptional every day, but it’s always good to celebrate them. In June we held our annual employee awards to recognise and reward those who have gone above and beyond. Well done to all our nominees and winners, who do amazing work every day right across the business. From…
A Metro train
Stadler statement on Metro fleet availability
A statement from Stadler on Metro fleet availability Paul Patrick, Managing Director at Stadler Rail Service UK said: “We are facing the ongoing challenge to keep the 43-year-old Metro fleet going while we transition to the new trains. “Despite our best efforts, the ageing fleet is becoming…
Nexus staff join with bus company staff, police and NHS to support Hate Crime Awareness
Nexus supports new hate crime awareness campaign
Being you is not a crime. Targeting you is. That is the clear message reverberating around our region after Northumbria Police joined forces with North East’s transport companies and the NHS. Hundreds of posters aimed at tackling hate crime are being displayed on buses, the Tyne and Wear Metro and…
The Stadler team in the new depot signal box
Multi-million pound control suite opens at new Gosforth Metro depot
A multi-million pound signalling control suite has been switched on for the first time at Gosforth Metro depot as part of the countdown to the new fleet entering service for customers.  The newly built facility will be used by Stadler to safely manage Metro train movements between the depot…
Miss Rory
Drag star Miss Rory wows on Metro in the countdown to Pride festivals
A popular north east comedian has taken her side-splitting comedy act on the Tyne and Wear Metro, wowing customers and staff as part of the countdown to this year’s Northern Pride and Sunderland Pride festivals. Miss Rory, host at Newcastle’s Boulevard Show Bar, got glammed up in a sequined one-…
Northumbria University Business Clinic students Nathan Binns, George Dawson, Ella Craggs and Elliot Cowie with David Turton and Matt Godwin of Nexus
Students launch green awareness campaign for Metro
Nexus has teamed up with a group of talented business students to work out ways of promoting its green credentials to encourage more customers to use the Tyne and Wear Metro. The four students, who are all from the Business Clinic at Northumbria University, were tasked with capturing the Metro’s…
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